Pintech Corporation has the ability to stay neutral and objective when assessing situations and information.  Researching and assessing every part of a project is necessary before moving forward.  Pintech also has the ability to provide technical assistance pertaining to the job at task.

Pintech Corporation was recently contracted through the Federal Communication Commission (FCC) to assist a four state region with the Digital Television Transition (DTV). Staying neutral in the politically charged environment during the transition was necessary to complete the task and provide equal assistance throughout the regions. Political individuals such as local, state and federal officials, leaders of aide organizations, and charitable groups all had opinions and ideas on how to precede with outreach and assistance.  Filtering through opinion and advice was a necessary task.  Adaptability is an important aspect in such work and must be met with strict guidelines and procedure. 

The DTV contract with the FCC was accomplished with in-house researchers, a dedicated team of knowledgeable technicians, and management that knew the importance of balancing politically sensitive material with the importance of effectively presenting a neutral message to the public.  Management sought out important information from industry experts to integrate with company research in determining the most accurate information to release.  Pintech Corporation developed and delivered press releases and a range of pieces for the various media outlets.

The DTV switch was met with animosity and fear from the public.  Pintech needed to ease their concerns and continue to promote a positive message regarding the switch.  Pintech employees formed important relationships with the broadcast stations and government agencies to stay current as well as to share knowledge and concerns throughout the process.  We coordinated various television, radio and print media requests.  In a one-month period, our marketing and outreach push provided over half a million impressions (views) on local, regional and national various media outlets with a Total Publicity Value (TPV) of nearly $24,000 in free media exposure. 

Pintech established a Call Center that filtered incoming phone calls from a four state region; trends were constantly analyzed and handled according to their specific concerns.  This process allowed extensive data collection used to efficiently and effectively add to project performance.  Our marketing and public relation staff would analyze the various marketing situations, obtain key marketing information, plan goals, strategies and tactics and provide ways to implement the process.  Pintech Corporation put together a helpful marketing tool kit that was easy to understand and useful as a guide and resource when marketing needs arose. The marketing tool kit helped everyone involved pursue similar actions, increase exposure, grow awareness and deepen lasting relationships with their client base. 

Our firm recreated various marketing pieces and worked with FCC representatives to ‘reproduce’ and ‘redefine’ their current marketing pieces. Through constant communication, an FCC official approved each marketing piece with the Pintech representative.  Pintech was successful in the completion of the DTV project.  We set and obtained and exceeded the expected goals.  More than 10,000 calls came through the call center and trained technicians were dispatched to over 600 homes to install converter boxes and assist with technical issues, including antenna problems and complicated hook-ups.  Pintech has experience in utilizing the appropriate subcontractors needed to complete task orders. When awarded the DTV project with the FCC, Pintech had a two-week window to have all offices and staff in place, trained and working.

Pintech Corporation is a research technology firm based in Wilmington, North Carolina.   A high level of importance is placed on the task to stay current with industry trends and innovations.   Pintech Corporation utilizes software programs to accurately and efficiently executes a wide number of task orders.  Pintech also uses program customization and creation to generate useful databases for specific projects.   Pintech has worked with a wide range of private and governmental organizations.  We have provided such technical services as digital mapping, drafting, cable and fiber optic layout and design, call center creation and management, as well as various field force related tasks. 


The essential office and support staff is trained to use many of the software programs and operate the mapping tools, plotters and mobile devices.  The staff is also involved in upgrading systems to reflect more efficient and effective ways for software or database operations.  Pintech Corporation employs a staff to control server operations, website design and maintenance, as well as work on marketing efforts specific to the current project. 

Pintech Corporation is proud of the extensive diversely experienced field staff it has developed.  Experienced civil engineers, surveyors and architects are employed by Pintech to ensure accurate project creation and completion.  The field force is used on a variety of jobs and has a wide array of knowledge and skills.  The field staff has been screened and meets all requirements set forth by Pintech and the federal government.  The previous contract with the FCC required field technicians to enter people’s homes and assist in technical matters concerning the digital television switch.  All Pintech staff and subcontractors must obey security guidelines set by the company.  Field staff procedures include but are not limited to, calling into the office before entering an address and upon leaving, presenting and displaying security badge to customers before entering the home, and all field staff are equipped with GPS devices.  They have been trained on procedures and the documentation process required by the government. 

Members of the Pintech group are also experienced in hospitality and meeting planning.  With connections in the industry along with experience, Pintech is able to provide exceptional event planning and convention creation.  Event planning is a multi-task related duty and must accurately have each aspect executed before the whole project is able to come together.  Tasks include travel and hotel arrangements, equipment rental, menus, event layouts and time schedules, along with registration and promotion of the event.  Staff members experienced in this field pull everything together and make the event seem effortless, thereby ensuring success for the client.  

Pintech Corporation utilizes the staff, as a whole, to successfully execute tasks and complete the projects at hand.  The field and office staff has demonstrated successful cohesion and synchronicity on a wide range of tasks.  An important business relationship with Pintech Corporation and Time Warner Cable has existed for over ten years.  Identifying existing equipment and proposing new design plus equipment options for a cable / fiber optic system is a task that our team executes successfully.  Government contracts also require full staff cooperation. Special importance is given to database management for continuous updating and accurate record keeping. 

The government has required daily access to the database. Pintech employees make certain the information is available and consistent.  Pintech is an adaptable company that has experience changing to meet client needs.  With systems continuously changing, our staff’s adaptability and successful learning curve has proven to be effective in keeping expenses in check.  Pintech Corporation has the ability to provide extensive reports to our clients showing progress and updates for project needs. Pintech has been using cutting edge technology in all mapping projects. A helpful, informative website/ database providing the information necessary to current project needs has been designed to provide real time data.  Pintech has excelled in planning events for information and technological discussions and also in passing on that information to the prospective audiences.

We are a team who knows that in everything that we do, accuracy is of the utmost importance.